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Frequently asked questions

Active members have a lifetime guarantee, with the business card and card holder replaced free of charge once a year.

Access is by application. Your profile is checked before admission (role, company, KBIS company registration document). This process protects the quality of our membership.

NFC works with every recent smartphone — iPhone and Android — provided NFC is switched on. The person you share with needs no app: a simple tap is enough.

No. An NFC-equipped smartphone is all it takes. No app and no sign-up are required on their side.

When it arrives, download the Majellan app and follow the instructions to activate and personalise your card.

I haven’t received my activation email

After your order, an email lets you choose your password. If it hasn’t arrived, check your spam folder first. If the address you entered was wrong, send us the correct one: we will check your order and reply within 24 working hours.